Blog

The OpX blog.

Working notes from the team building the operating system for continuous improvement. Practitioner-grounded, no thought-leadership filler.

What we write about

Three things, no filler.

  • The category. Why an operating system for improvement exists.
  • The craft. How improvement actually runs at scale.
  • The build. Working notes from making OpX OS.
What is Value Stream Mapping (VSM)?

Blog · 2 min

What is Value Stream Mapping (VSM)?

Value Stream Mapping (VSM) is a Lean tool that visually maps all steps in a process to identify and eliminate waste, helping small businesses streamline workflows and improve efficiency.

How Small CI Teams Can Drive Big Results in Large Organisations

Blog · 3 min

How Small CI Teams Can Drive Big Results in Large Organisations

This blog explores how small CI teams can drive big results in large organisations

Creating a Culture of Operational Excellence That Lasts

Blog · 3 min

Creating a Culture of Operational Excellence That Lasts

Learn how to overcome common barriers to building a Continuous Improvement and Operational Excellence culture—and discover how the OpX Platform can help you embed lasting change across your organisation.

What is Kaizen and How Can It Help Your Small Business?

Blog · 2 min

What is Kaizen and How Can It Help Your Small Business?

Kaizen, meaning "change for better," is a continuous improvement philosophy where small businesses empower all employees to make regular, incremental changes that enhance efficiency and operations.

What to Include in Your Continuous Improvement (CI) Strategy for Maximum Business Impact

Blog · 2 min

What to Include in Your Continuous Improvement (CI) Strategy for Maximum Business Impact

This blog provides the foundational first steps to successfully scale Continuous Improvement in your organisation.

Breaking Down Silos for Smarter, Faster Growth

Blog · 4 min

Breaking Down Silos for Smarter, Faster Growth

This blog explores why breaking down operational silos is essential for smarter decision-making, faster execution, and long-term growth.

Why CI Needs a Strategy — Not Just a Toolkit

Blog · 2 min

Why CI Needs a Strategy — Not Just a Toolkit

Discover why so many Continuous Improvement initiatives lose momentum — and how a clear CI strategy can turn short-term activity into sustainable, organisation-wide improvement.

Mastering Executive Buy-In: The Real Differentiator in Improvement Success

Blog · 3 min

Mastering Executive Buy-In: The Real Differentiator in Improvement Success

This blog explores how small CI teams can drive big results in large organisations

Creating a Value Proposition That Gets Your Improvement Team More Buy-In, Budget and Backing in 2025

Blog · 3 min

Creating a Value Proposition That Gets Your Improvement Team More Buy-In, Budget and Backing in 2025

This blog provides the foundational first steps to successfully scale Continuous Improvement in your organisation.

Where does your improvement work actually live?

Blog · 5 min

Where does your improvement work actually live?

Most Improvement Leaders can tell you what their programme has delivered this year, but when you ask where that work actually lives — the ideas, the projects, the benefits, the knowledge people picked up solving each problem — the answer gets a lot less confident.

Where OpX Came From: Chris Dando and Leon Hardwick talk Building the System of Record for CI

Podcast · 5 min

Where OpX Came From: Chris Dando and Leon Hardwick talk Building the System of Record for CI

This is the first in a series of conversations between the people building OpX, where the team explores the solutions to the problems Improvement Leaders are facing.

What 90 companies told us about CI software

blog · 5 min

What 90 companies told us about CI software

We asked 90 companies what they want from continuous improvement software. Here's what they told us, and what most tools still get wrong.

What a continuous improvement framework can't fix alone

Notes · 5 min

What a continuous improvement framework can't fix alone

Your continuous improvement framework probably isn't the problem. Here's what most CI frameworks miss, and why the system around them matters more.

Does frontline engagement prove your CI programme works?

Blog · 5 min

Does frontline engagement prove your CI programme works?

Frontline engagement is the clearest sign your continuous improvement programme works. Here's how to measure it, and how OPX makes it visible.

Closing the leadership gap that stops CI delivering results

Blog · 5 min

Closing the leadership gap that stops CI delivering results

A continuous improvement culture depends on what leaders do, not what they say. Here's why programmes stall in the middle, and how OPX closes the gap.

Why Your CI Reporting Doesn’t Survive the Boardroom

Blog · 5 min

Why Your CI Reporting Doesn’t Survive the Boardroom

Your CI programme is delivering, so why can't you prove it when the board asks? Here's why most CI reporting falls apart, and what actually fixes it.

The second site is where CI falls apart

Blog · 5 min

The second site is where CI falls apart

Continuous improvement works at one site because one person holds it together. Here's what breaks at site two, and how OPX fixes it.

OpX Founder Chris Dando Talks to Rob Regan on Scaling CI

Podcast · 5 min

OpX Founder Chris Dando Talks to Rob Regan on Scaling CI

Rob Regan has spent 25 years scaling CI across complex organisations. In this episode, he shares what works, what doesn't, and what most leaders get wrong.

Lessons From a CI Leader on Scaling Continuous Improvement

Blog · 5 min

Lessons From a CI Leader on Scaling Continuous Improvement

25 years of scaling continuous improvement reveals the same failure modes, in the same order. Discover how a CI leader suggests you fix them.

Welcome to the OpX blog

Founder POV · 2 min

Welcome to the OpX blog

Working notes from the team building the operating system for continuous improvement.